Your Privacy Rights
Elevatrix Digital d/b/a ElevateQuotes, a registered company located at 52/4 Babulal Nagar, Indore, India 452001 (hereinafter referred to as the “Company”, “we”, “us”, or “our”), operates the website home.elevatrix.co (“ElevateQuotes”). We respect the privacy of our users and are committed to protecting it through compliance with this Privacy Policy. This policy describes the types of information we collect, how we process it, the entities with whom we may share it, and the choices you can make regarding your personal data. If you do not agree with this Privacy Policy, please discontinue your use of our website immediately. We encourage you to read this policy carefully. By using our website, you agree to this Privacy Policy.
Information We Collect About You
We collect personal information that can identify you, including your name, email address, physical address, and telephone number. Your personal details may be sent to and stored on servers located in the United States and other countries.
- Information you provide: We store the information you submit on our website, such as when you request a free quote. Providing this information is voluntary. When you request a quote, you opt-in to receive communications from ElevateQuotes, our affiliates, and our third-party marketing partners. We may use your telephone number to offer services or execute agreements. If you have consented, we or our partners may also contact you via mobile phone with promotions. You can opt-out of notifications at any time by clicking the unsubscribe link in our emails, replying directly, or contacting us at support@elevatrix.co. Note that you cannot opt-out of administrative or legal notices.
- Information from other sources: We may obtain updated delivery details, address information, purchase history, and demographic data from partners, contractors, and third parties.
- Cookies and Web Beacons: We use cookies, web beacons, and other tracking tools to analyze site activity, personalize advertisements, and improve user experiences. This includes collecting your IP address, browser type, language, access times, and referring URLs. Third parties, such as service providers or advertising networks, may also place cookies on our site, but we do not share your personal information directly with these parties. Please review our Cookie Policy below for more details.
Legal Basis for Processing Personal Information
We process personal information under the following lawful bases in accordance with applicable laws:
- To comply with our legal obligations.
- With your explicit consent.
- To perform contractual obligations or pursue legitimate business interests (Relevant Purposes), such as improving our services, preventing fraud, performing analytics, and enhancing our advertising, as permitted under data protection laws (including the CCPA).
How We Use the Information We Collect
We use the collected information to:
- Provide the products and services you request.
- Manage your account and customer support.
- Analyze interest in our products and services.
- Communicate via email, postal mail, phone, or SMS.
- Follow up on partially completed service requests.
- Show personalized ads and content.
- Perform background checks on contractors.
- Enforce our Terms of Use and manage business operations.
With Whom We Share Your Information
We share information with selected third parties to deliver services, using a minimum necessary standard:
- Authorized Service Providers: Data shared with vendors performing tasks on our behalf (e.g., payment processing, customer service, marketing, background screening).
- Marketing Affiliates: Contact details shared with referring affiliates.
- Service Professionals & Partners: We match your home improvement request with local contractors in our network. By submitting a request, you consent to sharing your details with these contractors so they can contact you with quotes.
- Business Partners & Direct Mail Partners: Shared for co-branded products, promotions, or mailing lists.
- Legal & Safety Disclosures: Subpoenas, court orders, fraud prevention, and safety disclosures.
Your California Privacy Rights (CCPA / CPRA)
We collect categories of personal information including Identifiers, Commercial Information, and Network Activity from California residents.
Your Rights under CCPA/CPRA:
- Right to Access/Know: Request categories & specific pieces of personal data collected.
- Right to Correct: Request correction of inaccurate information.
- Right to Delete: Request deletion of personal records.
- Right to Non-Discrimination: Equal service regardless of privacy choice.
- Right to Opt-Out of Sale/Sharing: Submit opt-out requests at any time.