Your Privacy Rights
Elevatrix Digital d/b/a ElevateQuotes, a registered company located at 52/4 Babulal Nagar, Indore, India 452001 (hereinafter referred to as the “Company”, “we”, “us”, or “our”), operates the website home.elevatrix.co (“ElevateQuotes”). We respect the privacy of our users and are committed to protecting it through compliance with this Privacy Policy. This policy describes the types of information we collect, how we process it, the entities with whom we may share it, and the choices you can make regarding your personal data. If you do not agree with this Privacy Policy, please discontinue your use of our website immediately. We encourage you to read this policy carefully. By using our website, you agree to this Privacy Policy.
Information We Collect About You
We collect personal information that can identify you, including your name, email address, physical address, and telephone number. Your personal details may be sent to and stored on servers located in the United States and other countries.
- Information you provide: We store the information you submit on our website, such as when you request a free quote. Providing this information is voluntary. When you request a quote, you opt-in to receive communications from ElevateQuotes, our affiliates, and our third-party marketing partners. We may use your telephone number to offer services or execute agreements. If you have consented, we or our partners may also contact you via mobile phone with promotions. You can opt-out of notifications at any time by clicking the unsubscribe link in our emails, replying directly, or contacting us at support@elevatrix.co. Note that you cannot opt-out of administrative or legal notices.
- Information from other sources: We may obtain updated delivery details, address information, purchase history, and demographic data from partners, contractors, and third parties.
- Cookies and Web Beacons: We use cookies, web beacons, and other tracking tools to analyze site activity, personalize advertisements, and improve user experiences. This includes collecting your IP address, browser type, language, access times, and referring URLs. Third parties, such as service providers or advertising networks, may also place cookies on our site, but we do not share your personal information directly with these parties. Please review our Cookie Policy below for more details.
BY PROVIDING PERSONAL INFORMATION TO US VIA THE WEBSITE, YOU VOLUNTARILY CONSENT TO THE COLLECTION, TRANSFER, USE, AND DISCLOSURE OF YOUR DATA AS SPECIFIED IN THIS PRIVACY POLICY.
Legal Basis for Processing Personal Information
We process personal information under the following lawful bases in accordance with applicable laws:
- To comply with our legal obligations.
- With your explicit consent.
- To perform contractual obligations or pursue legitimate business interests (Relevant Purposes), such as improving our services, preventing fraud, performing analytics, and enhancing our advertising, as permitted under data protection laws (including the CCPA).
How We Use the Information We Collect
We use the collected information to:
- Provide the products and services you request.
- Manage your account and provide customer support.
- Perform research and analyze your interest in our products and services.
- Communicate with you via email, postal mail, phone, or mobile devices regarding promotional offers, surveys, newsletters, or legal notices.
- Follow up on partially completed service requests.
- Show personalized advertisements and tailored content.
- Perform background checks or screenings on service professionals.
- Enforce our Terms of Use and manage our business.
Financial Information for Service Professionals
For service professionals, we use payment information to process transactions, manage rebate programs, pre-qualify you for credit offers, check credentials for our contractor network, detect fraud, and manage overall business operations.
With Whom We Share Your Information
We share information with selected third parties to deliver services, using a minimum necessary standard:
- Authorized Service Providers: We may share data with service providers performing tasks on our behalf (e.g., payment processing, customer service, marketing, background screening). They are only permitted to use your data for these functions.
- Marketing Affiliates: If you were referred to us by an affiliate, we may share your email and contact details with them.
- Service Professionals: We match your home improvement request with local contractors in our network. By submitting a request, you consent to sharing your details with these contractors so they can contact you with quotes. We also partner with secondary networks to maximize your chances of finding a pro.
- Business Partners: We share information with partners offering co-branded products, promotions, or contests that you sign up for.
- Direct Mail Partners: We may share mailing lists with selected providers of relevant goods/services.
- Company Affiliates: We may share data with parent companies, subsidiaries, or affiliates to streamline operations and enhance offerings.
- Legal and Safety Disclosures: We may disclose information in response to subpoenas, court orders, or to protect our rights, prevent fraud, ensure user safety, or in connection with a corporate sale, merger, or bankruptcy.
Aggregated and Non-Personal Information
We may share anonymized, aggregated, and non-personal data with advertisers, investors, and partners to target ads and analyze usage.
Retention
We retain personal information only as long as necessary to fulfill the purposes outlined above, comply with legal requirements, or resolve disputes.
How You Can Access Your Information
If you have an online account, you can access and update your details by logging in. You can request your account to be deactivated by emailing support@elevatrix.co. We may retain some information for record-keeping, fraud prevention, or legal compliance.
Your Choices (Opt-Out/Unsubscribe)
You can opt-out of marketing emails by updating your account settings or clicking the unsubscribe link in any email. Requests are processed within 10 days. Transactional/administrative emails do not have an opt-out option. To stop the sharing of your email/contact details with direct mail or external partners, email support@elevatrix.co.
How We Protect Your Personal Information
We implement electronic, physical, and procedural security measures to protect your data. While we strive to protect your information, no system is completely secure, and data transmission over the internet is done at your own risk. Visit the FTC website (https://www.consumer.ftc.gov) for advice on identity theft protection.
Social Media and Public Areas
Any info you post publicly on blogs, bulletin boards, or social features will be viewable by the public. We are not responsible for how others use this information.
Children’s Privacy
Our website is intended for general audiences. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal details, please contact us at support@elevatrix.co so we can delete it.
International Visitors
Our website is intended for US residents. If you visit from outside the United States, please note that your information will be transferred to, stored, and processed in the US.
No Third-Party Rights
This policy does not create rights enforceable by third parties.
Changes to this Privacy Policy
We update this Privacy Policy from time to time. When updated, we will revise the "last updated" date. For material changes, we will notify you by email or post a prominent notice on our website.
How to Contact Us
For any inquiries regarding this policy, contact us at:
Privacy Policy Inquiry,
Elevatrix Digital d/b/a ElevateQuotes,
52/4 Babulal Nagar, Indore, India 452001.
Email: support@elevatrix.co
Your California Privacy Rights (CCPA / CPRA)
We collect the following categories of personal information from California residents (within the last twelve months):
- A. Identifiers: Name, IP address, email, phone number, address. YES
- B. California Customer Records Categories: Name, telephone number, address, financial details (for pros). YES
- C. Protected Classifications: Age, race, gender, religion, etc. NO
- D. Commercial Information: Services considered or purchased. YES
- E. Biometric Information: NO
- F. Network Activity: Browsing history, interactions with our site/ads. YES
- G. Geolocation Data: General location. YES
- H. Sensory Data: NO
- I. Professional/Employment Info: NO
- J. Non-Public Education Info: NO
- K. Sensitive Personal Info: NO
- L. Inferences: Profiles reflecting preferences/behavior. NO
In the preceding twelve (12) months, the Company has disclosed obtained personal information to third-party service professionals in our partner network for business and commercial purposes.
Your Rights and Choices (California, Colorado, Nevada, Virginia Residents)
You have specific rights regarding your personal information, subject to verification:
- Right to Access/Know: Request details about what categories of data we collect, use, and share, and access the specific pieces of data collected.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Delete (Forgotten): Request deletion of your personal details, subject to legal exceptions.
- Right to Non-Discrimination: We will not deny services or charge different prices if you choose to exercise your privacy rights.
- Right to Opt-Out of Sale/Sharing: You can request that we stop selling or sharing your data with third parties. Use the "Do Not Sell/Share My Personal Information" link in the footer or email us.
- Right to Limit Sensitive Data: We do not sell or share sensitive personal information and only use it for business purposes. Virginia and Colorado residents must provide consent for collection of sensitive data.
Exercising Your Rights
To exercise your rights to know, access, delete, or correct your information, submit a verifiable consumer request to support@elevatrix.co. We respond to verified requests within 45 days (expandable to 90 days if needed). You can also opt-out of sharing via the "Do Not Sell/Share My Personal Information" link in the footer.
Do Not Call Policy
ElevateQuotes complies with the Telephone Consumer Protection Act (TCPA) and FTC Telemarketing Sales Rules. If you do not wish to receive sales calls, request to join our Do Not Call List by writing to us at:
Elevatrix Digital d/b/a ElevateQuotes,
52/4 Babulal Nagar, Indore, India 452001.
Please include your name, address, and all numbers you want listed. We process requests within 30 days.
Cookie Policy
We use cookies and similar trackers (like web beacons) to deliver services, analyze traffic, prevent fraud, and personalize advertisements.
- What are Cookies? Small text files stored on your device that identify your browser. They optimize customer tracking and site functionality.
- Managing Cookies: You can disable or clear cookies through your browser settings. Mobile devices also offer settings to "Limit Ad Tracking" (iOS) or "Opt-out of Interest-Based Ads" (Android) to reset your advertising identifier.
